Serving the Greater Toronto Area
Company: LV Glass Canada
Last Updated: April 28, 2026
This Privacy Policy explains how LV Glass Canada collects, uses, stores, and protects the personal information of individuals who visit our website, contact our team, or use our glass services across the Greater Toronto Area. We are committed to handling your personal information responsibly and in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Ontario.
By using our website or submitting your information through any of our contact channels, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described below.
LV Glass Canada is a residential and commercial glass services company operating throughout the Greater Toronto Area in Ontario, Canada. We provide glass installation, repair, replacement, and emergency glass services to homeowners and businesses across the GTA.
If you have any questions about this Privacy Policy or how we handle your personal information, you may contact us using the details provided in Section 11 of this policy.
We collect personal information only when it is necessary to provide our services, respond to your enquiries, or fulfill a legitimate business purpose. The types of information we may collect include the following.
Information you provide directly:
Information collected automatically when you visit our website:
Information collected through cookies and similar technologies:
We do not collect sensitive personal information such as financial account numbers, government identification numbers, or health information through our website or service intake process.
LV Glass Canada uses the personal information we collect for the following purposes.
To respond to your enquiries and provide our services:
To communicate with you:
To improve our website and service quality:
To comply with legal obligations:
We do not use your personal information for automated decision-making or profiling. We do not sell your personal information to any third party under any circumstances.
LV Glass Canada collects and processes your personal information on the basis of your express or implied consent. When you submit a contact form, call our team, or email us regarding our services, you are consenting to our use of that information to respond to you and fulfill your service request.
You may withdraw your consent at any time by contacting us directly. Withdrawing consent may affect our ability to provide services to you or respond to your enquiries. We will advise you of any such implications before processing your withdrawal.
LV Glass Canada does not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances only.
With service providers who support our operations:
We may share information with trusted third-party service providers who assist us in operating our website, managing communications, or delivering our services. These providers are contractually required to use your information only for the purpose of supporting our business and are not permitted to use it for their own purposes.
Examples of service providers we may work with include website hosting providers, email communication platforms, and appointment scheduling tools.
When required by law:
We may disclose your personal information if we are required to do so by law, court order, or a lawful request from a government or regulatory authority. We will only disclose the minimum amount of information necessary to comply with such a requirement.
To protect our rights or the safety of others:
We may share information when we believe in good faith that disclosure is necessary to prevent fraud, protect the safety of any person, or protect the rights and property of LV Glass Canada.
Our website uses cookies and similar tracking technologies to improve functionality and understand how visitors use our site. Cookies are small text files stored on your device when you visit a website.
Types of cookies we use:
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is placed on your device. Please be aware that disabling certain cookies may affect the functionality of our website.
We do not use cookies to track your activity across other websites or to serve targeted advertising.
Our website may contain links to third-party websites, such as review platforms, social media profiles, or industry resources. LV Glass Canada is not responsible for the privacy practices or content of those external websites. We encourage you to review the privacy policies of any third-party site you visit through a link on our website.
LV Glass Canada takes reasonable and appropriate steps to protect the personal information we hold from unauthorized access, disclosure, alteration, or destruction. Our protective measures include the following.
While we take these measures seriously, no method of data transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but we are committed to protecting your information to the best of our ability.
We retain personal information only for as long as it is necessary to fulfill the purposes for which it was collected, or as required by applicable law.
When personal information is no longer required, we dispose of it securely by deleting digital records and destroying any physical documents that may contain personal details.
As a Canadian resident, you have the following rights with respect to your personal information under the Personal Information Protection and Electronic Documents Act.
The right to access your information:
You have the right to request access to the personal information we hold about you. We will respond to such requests within 30 days and provide you with a copy of the information we have on file, subject to any legal exceptions.
The right to correct your information:
If any personal information we hold about you is inaccurate or incomplete, you have the right to request a correction. We will update our records promptly upon receiving a valid correction request.
The right to withdraw consent:
You may withdraw your consent to our collection or use of your personal information at any time, subject to any legal or contractual restrictions. We will inform you of the implications of withdrawing consent before processing your request.
The right to complain:
If you believe we have not handled your personal information appropriately, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada. We encourage you to contact us first so we have the opportunity to resolve your concern directly.
To exercise any of these rights, please contact us using the information provided in Section 11 below.
If you have any questions, concerns, or requests related to this Privacy Policy or the way we handle your personal information, please contact LV Glass Canada directly.
LV Glass Canada
Greater Toronto Area, Ontario, Canada
Phone: (416) 555-0198
Email: info@lvglasscanada.ca
We will respond to all privacy-related enquiries within a reasonable time and no later than 30 days from the date of receipt.
LV Glass Canada reserves the right to update or revise this Privacy Policy at any time. When changes are made, we will update the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Continued use of our website or services following any update to this policy constitutes your acceptance of the revised terms.
Professional glass solutions for homes and businesses across the Greater Toronto Area.
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